Frequently asked questions.
All there is to know about our data, insights and subscriptions.
National Property Group is an Australian company dedicated to providing quality property data to Australian property professionals. Established in 2020, our company is proudly Australian-owned, and ready to take on the giants to keep our property data at home.
National Property Group’s database draws on a range of sources, including Valuer General Sales dating back to 1986, listing details from leading Australian property portals and CRMs, agent listings, various Government providers and a range of other sources.
Our own data is updated instantly and third party data is updated twice a week.
National Property Group’s data services are designed to support professionals who need insights about property – real estate agents, valuers, developers, brokers – make smarter property decisions, faster.
Our Aussie-based support team is always on hand to answer any questions you may have, or to guide you through using our platform in tailored, one-to-one online training sessions. If you want to learn on your own, our documentation and training guides are a great way to go from beginner to advanced in no time.
National Property Group is really focused on being collaborative and consultative with our users, and all property professionals. If you have ideas, insights, feedback or corrections, please reach out to our local support team.
National Property Group provides three levels of data access: data sharing, data integrations and data platform subscriptions.
Every subscriber to our property data platform receives access to:
- Unlimited access to property data
- Unlimited access to industry-leading Mapping
- Branded, customisable CMA report builder
- On the market details
- Suburb profiles
- Market insights
- Estimated property valuations (AVM)
- Export functionality
- Local, Aussie support
- A dedicated account manager
National property Data offers a month-to-month subscription and discounted annual subscription.
Don’t worry, we’re not going to take your money and run. What you do next is completely up to you! As your free trial nears completion, we’ll reach out by email to remind you that you need to sign up soon to keep using our platform.
To manage your account, login to the property data dashboard using the ‘sign in’ button at the top right of this screen. To cancel or change your plan quickly, click the cancel subscription button in the footer of any page.
Our cancellation policies are detailed in our subscription terms. To keep it really easy, if you’re a month-to-month user, you can cancel any time. When you cancel, you’ll see the month out, and then incur no further monthly payments. If you are on a 12 month contract, you will need to give the required notice to end your contract and make ongoing payments in line with the subscription agreement. To cancel please visit https://nationalpropertygroup.com.au/cancel-subscription
If you’re on a month-to-month contract and you love using our data platform, why not save a bit of money? You can upgrade at any time, to a 12 month contract and reap the rewards of a lower monthly subscription price.
At National Property Group, we know the property market and industry can be unpredictable, we’ve been working in this space for almost 60 years! We offer you the option to keep it flexible with a month-to-month subscription you can cancel any time, or to plan your budget better, with a 12 month contract.
Users who sign up for a 12 month contract will enjoy a discount on their monthly subscription fee.
Our support team, right here in Australia, is always on standby to answer your questions and provide guidance. Reach out to them to find out more.
We’d really hate to see you go! Is there anything we can do to keep you on board?
If you would like to cancel your property data subscription, please first review the terms and conditions of the subscription, and then fill in and submit the form on this page “Cancel Subscription”.
Our friendly support team, will be in touch to discuss your subscription terms and help you close your account.